Fish Discover — Support

Last updated: September 8, 2026

Contact

Email rizkcorsight@rizkcorsight.com. Please include your device model and the app version from Settings.

A match looks wrong

The app suggests possible species matches; a suggestion is not a confirmed identification. It can be wrong, and it is more likely to be wrong on a blurred photo, an unusual angle, or a species outside the guide it ships with. Photograph the subject filling more of the frame, in even light, and compare the clues shown for each candidate before accepting one.

The species I photographed is not in the guide

Some model suggestions have no written guide entry. A suggestion may be wrong, including when the photo shows another subject. Compare visible features and leave the observation unidentified when the evidence does not fit.

Access and purchases

The app includes 3 days of full access. After that a single one-time purchase unlocks it permanently; there is no subscription. If you have purchased and the app does not recognise it, use Restore Purchases on the paywall screen. Refunds are handled by Apple or Google, not by the developer. On Android, a valid access code also grants all features free of charge with no time limit. This code option is specific to Android.

Privacy

See the privacy policy. Photo matching does not upload your photo to the developer. Device backups and files you choose to export or share are handled separately, as explained in the policy.